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| Working Together Editorial Staff |
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By Jaine Carter, Ph.D. Forming a business partnership is very much like entering into a marriage — partnership agreements can translate into vows as you and your partner promise each other that you will uphold your end of the bargain for better or for worse, through thick and through thin, until death (of the business) do you part. So, if you’re going to be married to your business partner, why not be married to your business partner? Many husband and wife teams are doing just that and discovering that going into business together is the best way to embrace the entrepreneurial spirit that is sweeping the country. They are more than entrepreneurs, they are co-preneurs. The husband and wife team of Kathleen Hughes and Larry Scheetz, co-owners of Accu-Care Nursing Services, Inc., is an excellent example. A Registered Nurse for 33 years, Kathleen was involved in home-health care when Larry urged her to go out on her own. “I wanted Kathleen to be free to deliver services the way she felt they should be provided instead of constantly feeling frustrated because clients weren’t getting what she felt they deserved,” said Larry who has more than 36 years of business management experience. “I didn’t want to do it alone,” said Kathleen, “so when Larry finished a project in Charlotte County I felt the timing was right for us to make the leap together.” The Hughes-Scheetz team worked on developing their business plan, and designing forms and marketing materials for three months before they felt they were ready to open the doors to their joint venture. “We prepared our policy books and completed a licensure survey required by the State of Florida,” Larry explained. “Then I rented a small office in Naples and hired four employees.” Today, six years later, Accu-Care Nursing Services has offices in Naples and Ft. Myers. The company is staffed with 140 employees and Kathleen is delivering her brand of quality home health services. Like Kathleen and Larry, Barbara and Bill Williams are also running a successful husband-and-wife-owned business — Commercial Concrete, a structural concrete and masonry construction company servicing Southwest Florida. “I started Commercial Concrete because I thought it would be fun but it has also been extremely financially successful,” says Bill. However, the couple points out, their success has not been without effort. “You can never lose sight of the goal,” says Bill. And Barbara says some of the challenges come from working with a spouse. “You have to develop patience,” she says. “You also have to respect each other and support your partner’s actions and decisions.” And, if you can do that, the rewards will be great. “You have the opportunity of experiencing how your spouse handles the business world,” says Kathleen. “I think each of us has gained a mutual admiration for the other’s management style.” The Accu-Care and Commercial Concrete stories are successful ones, but couples thinking of going into business together should keep in mind that a dual-purpose partnership is never an easy course. “Marriages get wrecked without needing any reason,” say Leon Danco, chair of the Center for Family Business in Cleveland. “And, when you add a business to the equation, it can be a recipe for disaster. You’re always making compromises in either the marriage or the business in order to satisfy the other one.” Michael DeMas, who works with his wife Ginny in what has evolved into three inter-related businesses servicing Collier and Lee counties, agrees. “It takes a lot of dedication and hard work,” says the co-owner of INTERCEPT, Phase V, and Lease Resources. “Sharing the full load of responsibilities for the companies as well as every personal detail can be a challenge.” Michael started INTERCEPT, a call center and provider of telephone answering services, voice messaging, and inbound telemarketing, when he found himself unemployed. “I was fired from an executive position (via voice mail) and vowed never to work for anyone else again,” he says. When Michael purchased INTERCEPT, Ginny was running her own equipment-leasing firm, Lease Resources Inc. Wanting to stay close to their Naples home, the couple moved both businesses to Bonita Springs so they could better service all of Southwest Florida. Joining forces meant they could share office space, equipment and support services. Michael and Ginny are both savvy business professionals, but, they recognize when one is stronger than the other in a particular area and take advantage of that. “Ginny is more organized than I am, and pays attention to detail, so she is our operations wizard,” says Michael. Once the couple knew they could work together, they started looking for a complementary business that would tie the other two together. They found Phase V, specializing in inbound (and some outbound) telemarketing, data-base marketing, direct mail, and order fulfillment. Lease Resources provides a proactive perk to customers who have additional equipment needs, as well as providing additional cash flow when collectibles are tight at the other two companies. Tight money is a problem in any business. When married partners merge their resources into one business, poor cash flow can be particularly stressful. If the company goes under, they’re both out of a job. To prevent this disaster, successful co-preneurs must strategically plan for their start-up needs building in an extra margin for those inevitable lean years. Most family businesses are started with the entrepreneur’s own money or money borrowed from relatives. However, many are also financed with a Small Business Administration loan. “Phase V was purchased by the SBA, who now kindly allows us to manage it — as long as the monthly payments are made on time,” Michael says jokingly. The Williams financed their start-up from personal savings, as did the Scheetz-Hughes team who augmented their savings with a bank loan. “We chose the bank,” says Kathleen, “because the bank personnel believed in us and our goals.” Taking the Step from Couple to Partners More than 77 percent of new startups are no longer in operation after five years. To help your business avoid that fate, co-preneurs suggest that couples who are considering creating their own business should ask themselves why they want to go into business in the first place. If it’s to have more time, forget it. Research supports that couples who own their own businesses put in more work hours than they did working for someone else. And, Michael points out, “It’s difficult to take a vacation together.” There’s also the compatibility issue. “Couples contemplating a business partnership should also decide whether they have personalities that will mesh well in a business relationship,” Kathleen advises. “People who have terrific personal relationships can’t always transfer these compatibilities to a business.” Once you’ve faced facts, Michael suggests, “Potential partners must determine whether they want to start their business from scratch, purchase an existing company, or be part of a franchising operation.” The following guidelines will help you determine if co-preneurship is for you: 1.) Develop a plan. Research your business idea before taking the plunge. Don’t just decide that you always wanted a dry cleaning business, for example, and go out and sign a lease. Look around. How many dry cleaning establishments already exist in your area? How much can a dry cleaning business expect to net each year? How many hours a day will each of you have to devote to this business? Will you enjoy being surrounded by steam and dirty clothes all day? 2.) Start small and slowly build a base and, Kathleen cautions, “Don’t burn any bridges. That boss you told off because you thought you would never need him again, could have been one of your biggest clients.” Besides, if your new business doesn’t work out, you may be looking for a job. 3.) Assemble an advisory board. Every business benefits from a team of professionals who are willing to guide and direct business financing, legal structure of the company, personnel issues, marketing and fulfillment. This team should include an accountant, an attorney, and a business consultant. Don’t expect these professionals to work for free. They make their living advising others. 4.) Create boundaries and stay focused. “Separate responsibilities according to your relative strengths,” said Michael. “Focus on niche marketing, customer service, and each other.” With some sound decision-making, a great deal of hard work, and some extra attention paid to your business partner and your marriage partner, co-preneurship can give you the best of both worlds. “It’s great working with someone you can completely trust,” says Michael. “We both know that we are constantly striving for both of us to succeed. There are no hidden agendas.” Jaine Carter, Ph.D. is a business consultant who writes a national column entitled “HE WORKS SHE WORKS©— Successful Strategies for Working Couples.” | ||