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| Architects Online Editorial Staff |
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By Susan Holly A couple of years ago when the Internet was really starting to go crazy with dot-com businesses of every flavor, architect Michael Sheeley took notice. He had a thriving business in Fort Myers, but he started wondering how a firm such as his could use the Internet to provide architectural services to a larger audience. “I kept that thought in the back of my head for a while,” he says. Sheeley Architects, in business for eight years, is one of the largest architectural firms in the area, specializing in all types of commercial design — banks, office buildings, car dealerships, hotels, restaurants, and multifamily buildings. Among Sheeley’s most visible work is Shelton Jaguar on U.S. 41, Old Florida Bank on Daniels Road, AG Edwards and the new Busey Bank on Summerlin, and Sam Galloway Ford. These high-profile designs, however, did not lead Sheeley to his Internet idea. That came from designing some less elaborate buildings — small offices, warehouses, back-office buildings in particular — in which Sheeley noticed that many of the design elements were the same. “We were repeating a lot of elements, even though they were for different clients at different sites,” he says. At the same time, he took note of how some large residential builders “mass produce” single-family home designs and how manufacturers of modular buildings sometimes have pre-permitted designs. “I put all that together in my head and thought, ‘Was there a way to prototype commercial buildings in a sensible way? Then use the Internet to market it?’ ” Not only that, he decided, why not provide designs that already have the necessary building permits? He couldn’t find anyone else who was doing it. So after a few months of tossing around ideas in his head, Sheeley finally had his Internet concept: selling building plans online — pre-packaged, pre-designed, and pre-permitted. He named his site BuildingsNOW.com and launched it in January 2000. (BuildingsNOW.com is organized as a separate company from Sheeley Architects, but shares office space and some members of the 12-person staff.) “It’s an easy, fast, and economical way to get a building done,” says Sheeley. His target market is building contractors — especially the design-build contractor — who can offer the plans together with their services as part of a total package. He also sees application for BuildingsNOW. com in rural areas or small towns that may not have an architect in the vicinity. This gives them a convenient way to get plans with an architect’s seal. Most states, including Florida, require commercial buildings to have a registered architect’s seal. The road to launching Buildings NOW.com was a little bumpy. “We met with resistance everywhere,” says Sheeley. The idea of pre-permitting commercial building plans had never been tried before. When Sheeley went to Lee County with his proposal, the reaction from officials was, “You can’t do that. We’ve never done that before,” recalls Sheeley. The story has been the same with every municipal and county government they have approached so far. “We have to go back two or three times until we find the right person who is willing to listen,” he says. Sheeley and his crew then lay out their arguments, pointing out that pre-permitting is done for residential buildings and that it will simplify the process for the county, with no additional cost. Finally, Lee officials were persuaded. Sheeley is now working with Collier County, the cities of Fort Myers and Cape Coral, and officials in the Orlando area to allow pre-permitting in those jurisdictions as well. “The idea is to start here and work out across the state,” says Sheeley. The eventual goal is to go beyond Florida and have plans pre-permitted in other areas of the country. BuildingsNOW.com now has 25 plans available online, including office, warehouse, retail, clubhouse, and multifamily buildings. Each is available at different price levels. For example, a one-story office building of about 6,000 square feet is $175 for a Starter Pak, including just the design and floor plan; the Fast Track package for $1,600 includes a full set of construction drawings; the Ready-to-Permit price is $1,700 and includes six sets of blueprints signed and sealed by a registered architect; the Pre-Permitted package at $2,200 includes the blueprints as well as a building permit from Lee County. Each can be purchased online using a credit card. Within a few months, Sheeley hopes to have 200 different sets of plans available online. Many of these will be based on suggestions received by visitors to the Buildings NOW.com site asking for a specific type of building. For example, Sheeley says, they have received a number of requests for churches and plan to broaden their catalog to include that category. The company is also working with Lee County’s Economic Development Office to develop plans to match requests that office receives. EDO sees BuildingsNOW.com’s pre-permitted plans as a sales tool to show prospective businesses what they can easily build in Lee County. The BuildingsNOW.com site sees an average of 25 hits per day, but so far that has resulted in only five sales. “With so much activity, it seems like we should have had more sales,” says Sheeley. To improve sales, BuildingsNOW.com is trying to target its products more carefully and broaden its selection. It is also looking at pricing. “We are extremely competitive when compared with hiring an architect, but we may have to lower our prices further.” The site is also increasing its Internet marketing. “Within the Internet we are trying to do more links and cross marketing,” notes Sheeley. The company has also done traditional direct-mail marketing to members of building associations in Florida. Computer Rescue Squad in Cape Coral designed the BuildingsNOW.com site. It hosts the site and continues to enhance it, says Sheeley. “Our biggest fear is how well people understand it and navigate it,” so they continually ask for feedback from users and make changes as needed. Last year BuildingsNOW.com was honored by the Building Industry Association as having the “Best Industry Web Site.” The company has received very few negative comments about its Internet endeavor, says Sheeley, though he expected to get some flack from other architects, “because [as a group] we treasure our role as custom designers. I received one e-mail that said it would be hurtful to the profession.” Sheeley responded that it might actually create a higher standard of design. BuildingsNOW.com deals primarily with smaller, less expensive projects, which are often not designed by professional architects, he explains. Through the Web site, these projects can now economically use an architect’s design. “By making our [architecture] services competitive, we could elevate the level of design,” says Sheeley. He concedes that many designs simply will not work for BuildingsNOW.com. “You couldn’t do a real customized design, such as Shelton Jaguar, because it’s too specialized. But this works for a contractor’s office that has two offices and a place to store tools in back. These tend to be more repetitive in use and needs.” Even these types of buildings can be customized to a degree, so that not every building looks alike, he adds. Granted, BuildingsNOW.com was not part of Sheeley’s dream when he first decided to be an architect growing up in Phoenix, in the shadow of Frank Lloyd Wright’s Taliesin West complex. Nor did it enter his mind as a student of architecture at Georgia Tech. But in today’s world, the Internet is a reality not to be ignored. The traditional side of Sheeley’s business continues to thrive, but the dot-com side has added a new dimension to the company. “People understand we’re trying to look ahead,” says Sheeley. “I think our customers appreciate that. “ Susan Holly is a freelance writer on Sanibel Island. | ||