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| Five Questions Liisa Sullivan |
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Don't chew with your mouth open, say please and thank you, and elbows off the table! Remember those reminders from days of yore? In today's world of fast food and multitasking, manners may sometimes slip our minds, which is why Suzanne Willis, area public relations director for the Ritz-Carlton, has decided to follow up her popular etiquette classes for kids with one for adults-adult males, that is. We asked Willis what execs of any sex could learn from "Oh, Behave! An Etiquette Class for Men." 1 How did the class come about? Many of the mothers [in her children's classes] would ask if there was a class offered for adults, as they could think of several people-primarily husbands-in need of some etiquette boosting. The class addresses both dating and business situations, with specifics about when to assist a woman with her chair and how to introduce their boss to a client. It's geared to men of any age, experience and professional level-anyone who wants to build more confidence. The class helps individuals to feel more comfortable when meeting people, socializing at a party or work function, at the dining table, and in dating or social situations. 2 What are some of the most common faux pas? There are several. Holding the knife and fork incorrectly is a big one. Speaking with a mouthful of food; not introducing yourself or others properly; answering a cell phone during a meeting; and sending an e-mail when a letter or card is much more appropriate and appreciated. 3 Why are manners important? Manners demonstrate to others that you care about and respect them. They instill a level of confidence. Once you know your manners, you can relax and enjoy meeting new people and entertaining. Manners also reveal your level of professionalism in a new business setting. They can make or break a deal. Everyone, even etiquette experts, stumbles occasionally, but once you become familiar with the basics of proper manners, it becomes second nature. The more you practice, the easier it is. 4 Are there different styles of manners? Manners are always important, no matter whether you are at McDonald's or the Ritz-Carlton. However, some foods may be eaten differently at a formal function than at a picnic. Typically the messier foods would not be served at a banquet, but it is good to know the proper technique for eating them, regardless of the situation. 5 What are some techniques used for teaching manners to adults? I use a lot of visual cues. Even adults like to have fun. For example, the location of your bread plate is on your left. A fun way to remember it is to take your left hand and create a b for bread by placing your thumb and pointer finger together to form a circle while keeping the other three fingers straight. This creates a lowercase b (for bread). The location of your drink is on your right, and when you take your right hand and create the same form, it makes the letter d (for drink). Another way to remember this is to say elder-eat left, drink right. |
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