Business Class - 07/09

»Protocol has seen many changes over the years, but there are very few differences in the proper way to address dignitaries, doctors, clergy, members of the military and others holding official titles. When in doubt, use the formal title. It shows respect.

For example, I was asked recently how to address the mayor. This person had met the mayor previously and the mayor was a super-casual 30-something gentleman, so he wondered if it would be all right to use his first name. I advised that he show respect by addressing him as “Mayor.” If the mayor preferred to be called something different, he would say so.  

When on the job, people should always be addressed by their titles, such as Police Chief Williams, Sgt. Kenney or Judge Thompson. They may continue to be addressed by their title after they retire.

This doesn’t apply to the president of the United States, however. The current president should be addressed as “Mr. President.” Once out of office, he becomes “Mr. Bush” or “Mr. Clinton” and is introduced as “the Honorable.” The title of “Honorable” is not used to address the official directly, nor does he use it when introducing himself.

Books and websites are filled with helpful information about courtesy titles for dignitaries around the world. Do some research if you’re planning to meet an official and are not certain of the protocol. When in doubt, use the formal approach. They’ll be honored and feel respected. That’s always good etiquette.