As the vice president of marketing & solutions for HGS, Lauren Kindzierski plays a significant role in innovating new and existing solution offerings by leveraging technology. Even with 13 years of experience in marketing, customer experience and innovation, she says her job is always changing.

“I work with social media, mobile, video, SMS, artificial intelligence and analytics every day,” she says. “My goal is to keep the company up to date with the latest market trends and demand.”

Kindzierski says her energy and enthusiasm have helped grow her career in the global business process outsourcing sector. That passion, she says, is what’s helped keep her on the front lines of inno­vation and the customer experience areas of customer service.

What’s the best piece of advice you’ve ever been given?

Have passion in what you do … and you will always be successful.