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Program Manager, Victim Support

AARP Fraud Watch Network

Having served in leadership roles for a variety of nonprofits, Randi Izdonavicius is no stranger to helping others. She’s also been able to apply her knowledge of scams and identity theft schemes toward helping others avoid being scammed.

“The AARP Fraud Watch Helpline receives nearly 1,000 calls daily from scam victims. I started as a helpline volunteer for the AARP Fraud Watch Network and transitioned into the role of program manager for victim support at the Fraud Watch Network,” Izdonavicius says. “I wanted to turn my knowledge, experience and skills to helping others avoid would-be scammers or help in the recovery of those who’ve been victimized.”

As part of her work with the AARP Fraud Watch Network, Izdonavicius helps train a team of nearly 100 volunteers and works with scam victims to offer solutions, reporting methods and mental health resources, if needed. She also conducts presentations for vulnerable groups, is an advocate for policy change and provides reporting to companies who are eager to learn how they can better protect their consumers.